Contact

Last updated: 29 June 2026

We’re glad to hear from you. The best way to reach us is by email at [email protected].

What we can help with

Corrections or factual updates — for example, if a paytable or rule has changed.
Partnership, advertising or media enquiries.
General feedback about the guides or the calculator.

What we can’t help with

DuelKeno.com is an independent information site. We are not Duel.com and have no access to any casino accounts. We cannot process deposits or withdrawals, recover funds, verify accounts, or resolve disputes with any operator. For anything to do with your account or a bet, please contact that operator’s own support team directly.

Response time

We read every message and aim to reply within a few business days. Please include enough detail for us to understand your request.

Need gambling support?

If you’re worried about your gambling, our Responsible Gaming page lists free, confidential helplines you can contact 24/7.

By contacting us you agree that we may use your details to respond, as described in our Privacy Policy.